Privacy Policy

Your Privacy is very important to us. We are committed to safeguarding the privacy of our visitors and users. We have developed this policy to inform our clients about the storage, collection, protection, usage, and disclosure of their information.


In this policy, "we, us and our" refers to the data controlling team of eVirtualPal and "you, your" refers to the clients and visitors.

Personal Identification Information

We may collect the user's personal information in a variety of ways. We collect information when a user visits our site or fills the contact form. The reason we store private information of customers is to provide the services according to their instructions. The data we store includes user's name, email address, contact number, social security number, etc. We will store customer information only if the user allows us to do so. If the user doesn't want to provide the information then he/she can refuse but this may result in the improper functioning of sites. We will collect information in a lawful manner. It is compulsory for you to provide correct and relevant information to avoid any mishaps in the future. We assure our clients that their private information will not be made public at any other platform.

Non-Personal Identification Information

The non-personal information is actually the technical information that we store when the user/customer interacts with our site. This type of information includes the browser name, the information about the operating system (OS) and the internet service providers (ISPs) etcetera.

Web Browser Cookies

Cookies are small pieces of data. We use cookies in order to enhance the user's experience. Cookies are generally used for record-keeping and tracking user's browsing activities. They are also used to store user preferences such as your session information for easy login to a website. User's web browser places these cookies on the hard drive.

Disabling Cookies

You can change the setting of these cookies through your browser settings. You can learn the correct way of modifying cookies through your browser's help menu. You can either enable or disable cookies. However, disabling cookies will turn off some of the features of this site or not allow their proper functioning.

How We Use Collected Information

We collect the user's information to:

  • Run and operate our sites
  • Improve customer service
  • Send periodic emails
  • Respond to customer service requests and support needs
  • Send information, promotions, news and updates to users

How We Protect Your Information

We implement appropriate data collection, safe storage, and processing practices. We take every possible measure for the safety of your information against unauthorized access, disclosure or destruction of your personal data. We protect private information of users by scanning our website on a regular basis. This is to ensure your visits to our site are secure. The financial information you share which includes your account number, credit card information is kept highly confidential. We use trusted APIs when it comes to your credit cards and hence all your payments are safe with us.

Sharing Your Personal Information

We avoid fraudulent activities and therefore do not indulge in any illegal activity. Our user’s personal information is never sold, exchanged, transferred or rented. However, we may share your demographic information (excluding personal information) with our business partners, trusted affiliates and advertisers.

However, if we detect any fraudulent or illegal activity of a user on our site, we will take immediate action against him/her. This may even result in disclosure of that user's personal information to legal authorities.

Your Rights

You may exercise your rights by mailing us. Under data protection law, you have the right to:

  • Delete
  • Register
  • Request restructuring
  • Withdraw consent
  • File complaint
  • Data portability
  • Object or limit processing

Usage Tracking

We monitor user's activities on our site such as the search terms used, pages visited, and documents viewed etcetera. This information may be stored on our servers with an IP address. This information is to provide a personalized site experience. It gives us an idea of your preferences and interests and helps us in predicting your future posts. It also helps us identify future features and functions that could improve user experience on the site.

Third Party Websites

Users may find links or posts on our site that will connect them with the sites and services of our associates, dealers, advertisers, promoters, licensors and other third parties. We are not responsible for the practices and policies of these sites nor do we control them. These sites and services have their own privacy and refund policies. The moment the user links up to any other site from our page, he/she will be accountable for the activities that take place on that site.

Compliance with Online Privacy Protection of Children

It is very important to protect children's privacy and that is why we discourage the act of collecting and maintaining children's data on our site. We consider children below the age of 13 ineligible for using our services. We also encourage parents or guardians to regulate their child's online activities.

Changes to the Privacy Policy

We can update or change our policy at any time without prior intimation. By posting a notification on our main page, you can know about these changes, however we do not guarantee regular updates. As such, we encourage all users to stay updated about ways of protecting their privacy by visiting our website frequently. By continuing to use our services, users agree that they will review our webpage and policy on a regular basis.

Your Acceptance to Our Terms & Conditions

If you continue using our site after reading this policy, we will consider it as acceptance of our terms and conditions. If you do not agree with this policy, you are free to leave or stop using our services at any time. Your continuance to use our services even after alterations to the policy will be taken as consent and acceptance of all policy changes as well as terms and conditions.

Complaints

If you would like to make a complaint regarding this policy or our practices and products, please contact us. We are committed to resolving all of your complaints as soon as possible. We will respond to your queries promptly.

Contacting Us

If you have any queries regarding your dealings with this site or the practices and policy of this site, then please contact us at a suitable time.
We are steadfast in conducting our business in accordance with the above-mentioned statements. We do so to guarantee that we maintain and protect the privacy of your personal information.

DO YOU WANT ANSWERS? Feel free to contact eVirtualPal now!


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